Warranty, Maintenance and Support

Services

DSP Technical Services offers a wide range of support services to complement and enhance the technology solutions that our clients demand.  From a single system to a complete IT infrastructure, from hardware to software, DSP Technical Services are committed to providing excellence in customer support and satisfaction, driven by our continual service improvement initiatives.

Maintenance Support contracts can cover the following support options:

  • Emergency Response – 24 hours or 6 hours On-Site Response
  • Quarterly Preventive Maintenance check-ups
  • On site spares replacement and management
  • Site Audits and documentation

We provide the following AMC Services:

Annual Maintenance Support Services

  • Proactive Maintenance with Monitoring Services
  • Preventive Maintenance
  • Hardware Replacements/Warranty Services
  • Field Support
  • Critical Spares Management

Managed Services

  • NOC/Helpdesk Support Services
  • Facility Management Services such as Technical Manpower Support Services

Professional Services

  • Implementation/Deployment Services
  • Intelligent Infrastructure Management Solutions
  • Design & Consulting Services

Cabling Services & Maintenance Contracts